Contacting to Volthread's support teams by sending an email is the simplest way to create an Support Request (SR) ticket. A dedicated support e-mail address that Volthread Technology is provided to you is defined on Volthread Support System (VSS). When you send an e-mail to us an auto SR ticket of your support request is created in the VSS automatically. Then you can follow your and your organization's tickets on the VSS or via email.